{"id":4753,"date":"2020-03-05T15:51:20","date_gmt":"2020-03-05T15:51:20","guid":{"rendered":"http:\/\/www.wbstudiotour.co.uk\/?page_id=4753"},"modified":"2025-05-19T16:53:32","modified_gmt":"2025-05-19T15:53:32","slug":"cancellation-form","status":"publish","type":"page","link":"https:\/\/www.wbstudiotour.co.uk\/fr\/cancellation-form\/","title":{"rendered":"Interrupted Visit Form"},"content":{"rendered":"<p><strong><em>This form is exclusively available to visitors whose experience was interrupted. If your visit was not affected you are subject to our <a href=\"https:\/\/www.wbstudiotour.co.uk\/terms-and-conditions\/\">terms and conditions<\/a>.<\/em><\/strong><\/p>\n<p class=\"intro-p\">Due to unforeseen circumstances, your visit to Warner Bros. Studio Tour London &#8211; The Making of Harry Potter was adversley affected. Please complete the below form to request a refund or to rearrange your visit for a future date, subject to availability. Please be advised that availability is limited during weekends and school holidays, so bookings should be made six weeks in advance to avoid disappointment, you can view live ticket availability <a href=\"https:\/\/www.wbstudiotour.co.uk\/tickets\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p class=\"intro-p\">If you are requesting a refund, our team will be in touch within 72 hours to facilitate. If your preferred re-visit date is available, you will receive a booking confirmation email with replacement tickets within 72 hours. In the event that your preferred date and time is unavailable, we will contact you to arrange an alternative date for your visit.<\/p>\n<p class=\"intro-p\">We hope to see you at the Studio Tour again very soon.<\/p>\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_4_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form \" id=\"form_cancellationform\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Cancellation Form<\/legend>\r\n\r\n<p class=\"sfmc-frm-signup-lang\">Yes! WB Pictures, and Warner Bros. Entertainment Inc. may use my email address along with my interests and device data to send me tailored email and other offers through social media or other sites and apps:<\/p><br><div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"4\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_4\" id=\"frm_hide_fields_4\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"cancellationform\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_4\" name=\"frm_submit_entry_4\" value=\"2470adbff1\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/4753\" \/><div id=\"frm_field_33_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_4gkml\" id=\"field_4gkml_label\" class=\"frm_primary_label\">First Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_4gkml\" name=\"item_meta[33]\" value=\"\"  placeholder=\"Harry\" data-reqmsg=\"First name is required\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_34_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_wslv9\" id=\"field_wslv9_label\" class=\"frm_primary_label\">Last Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_wslv9\" name=\"item_meta[34]\" value=\"\"  placeholder=\"Potter\" data-reqmsg=\"Last name is required\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_36_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_2pb7b\" id=\"field_2pb7b_label\" class=\"frm_primary_label\">Booking Reference\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"number\" id=\"field_2pb7b\" name=\"item_meta[36]\" value=\"\" placeholder=\"1234567\" data-reqmsg=\"Booking Reference cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_2pb7b\" min=\"0\" max=\"10000000000\" step=\"0\" \/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_2pb7b\">Your booking reference number can be found on your booking confirmation email<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_42_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_dvbqd\" id=\"field_dvbqd_label\" class=\"frm_primary_label\">Original Booking Date\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_dvbqd\" name=\"item_meta[42]\" value=\"\"  style=\"width:20%\" data-invmsg=\"Please select a date\" class=\"frm_date auto_width\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_dvbqd\"\/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_dvbqd\">Please select the date of your original booking<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_470_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_cu4hn\" id=\"field_cu4hn_label\" class=\"frm_primary_label\">Preferred Rebooking Date \r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_cu4hn\" name=\"item_meta[470]\" value=\"\"  style=\"width:20%\" data-invmsg=\"Please select a date\" class=\"frm_date auto_width\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_cu4hn\"\/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_cu4hn\">Please select a preferred date <\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_43_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_eitej\" id=\"field_eitej_label\" class=\"frm_primary_label\">Preferred Time\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <select aria-labelledby=\"field_eitej_label\" name=\"item_meta[43]\" id=\"field_eitej\"  data-invmsg=\"Please select a time\" class=\"auto_width\" aria-invalid=\"false\"  ><option value=\"\"  selected='selected'><\/option><option value=\"9:00 AM\" >9:00 AM<\/option><option value=\"9:30 AM\" >9:30 AM<\/option><option value=\"10:00 AM\" >10:00 AM<\/option><option value=\"10:30 AM\" >10:30 AM<\/option><option value=\"11:00 AM\" >11:00 AM<\/option><option value=\"11:30 AM\" >11:30 AM<\/option><option value=\"12:00 PM\" >12:00 PM<\/option><option value=\"12:30 PM\" >12:30 PM<\/option><option value=\"1:00 PM\" >1:00 PM<\/option><option value=\"1:30 PM\" >1:30 PM<\/option><option value=\"2:00 PM\" >2:00 PM<\/option><option value=\"2:30 PM\" >2:30 PM<\/option><option value=\"3:00 PM\" >3:00 PM<\/option><option value=\"3:30 PM\" >3:30 PM<\/option><option value=\"4:00 PM\" >4:00 PM<\/option><option value=\"4:30 PM\" >4:30 PM<\/option><option value=\"5:00 PM\" >5:00 PM<\/option><option value=\"5:30 PM\" >5:30 PM<\/option><option value=\"6:00 PM\" >6:00 PM<\/option><option value=\"6:30 PM\" >6:30 PM<\/option><\/select>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_eitej\">Please select a preferred time. Please note, if your preferred  time is not available we will allocate the closest available timeslot<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_35_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_hkce3\" id=\"field_hkce3_label\" class=\"frm_primary_label\">Email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_hkce3\" name=\"item_meta[35]\" value=\"\"  placeholder=\"harry.potter@hogwarts.co.uk\" data-reqmsg=\"A email address is required\" aria-required=\"true\" data-invmsg=\"Email is invalid\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_hkce3\"\/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_hkce3\">Please use the email address from your original booking<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_41_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_5jmbc\" id=\"field_5jmbc_label\" class=\"frm_primary_label\">Phone Number\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_5jmbc\" name=\"item_meta[41]\" value=\"\"  data-reqmsg=\"A phone number is required\" aria-required=\"true\" data-invmsg=\"Phone is invalid\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"   aria-describedby=\"frm_desc_field_5jmbc\"\/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_5jmbc\">We may need to call you to facilitate your request <\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_44_container\" class=\"frm_form_field form-field  frm_top_container frm_full\">\r\n    <label for=\"field_60pv5\" id=\"field_60pv5_label\" class=\"frm_primary_label\">Additional requests\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[44]\" id=\"field_60pv5\" rows=\"4\"  placeholder=\"Please let us know if you have any additional requests\" data-invmsg=\"Additional requests is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<input type=\"hidden\" name=\"item_meta[97]\" id=\"field_hcll7\" value=\"\" data-frmval=\"\"\/>\n<div id=\"frm_field_493_container\" class=\"frm_form_field form-field \">\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"   formnovalidate=\"formnovalidate\">Submit<\/button>\r\n\r\n<\/div><br><p class=\"sfmc-frm-opt-out-lang\">Opt out at any time by sending email to <a href=\"mailto:privacy@wb.com\">privacy@wb.com<\/a>, by mail to \u201cPrivacy Group, Warner Bros., 4000 Warner Blvd, Burbank, CA 95122,\u201d or by unsubscribing via a link in the email.<\/p><p class=\"sfmc-frm-terms-lang\">* By clicking on the Submit button, I agree to the <a href=\"https:\/\/policies.warnerbros.com\/terms\/en-us\">Terms of Use<\/a> and I acknowledge that I have read and understand the <a href=\"https:\/\/policies.warnerbros.com\/privacy\">Privacy Policy<\/a>.<\/p><br><p class=\"sfmc-frm-footer\" style=\"text-align:center;\">TM & \u00a9 Warner Bros. Entertainment Inc.<\/p><br>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_824_container\">\n\t\t\t<label for=\"field_4vz58\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_4vz58\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[824]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"sPtNHHPCdvJhHXk111vehBuG8\/5+BYNZtIs+nTTfJF+b5km34Y\/ItLNqr\/jM9HMT\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"214\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>This form is exclusively available to visitors whose experience was interrupted. If your visit was not affected you are subject to our terms and conditions. Due to unforeseen circumstances, your visit to Warner Bros. Studio Tour London &#8211; The Making of Harry Potter was adversley affected. Please complete the below form to request a refund [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":4754,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pagetmplt-full-width-form.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4753","page","type-page","status-publish","has-post-thumbnail","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"fr","enabled_languages":["en","es","de","fr","it"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"it":{"title":false,"content":false,"excerpt":false}}},"acf":{"add_cross_sell_to_page":false,"add_newsletter_sign_up_next_to_cross_sell":false,"choose_sidebar_entries":false,"wbstl_use_fancy_lists":false,"wbstl_hero_video":"","wbstl_hv_mobile_placeholder":false,"wbstl_hv_tablet_placeholder":false,"wbstl_hv_subtitle":"","wbstl_hv_add_ticket_purchase_cta":false,"wbstl_ii_image":false,"wbstl_ii_content":"","wbstl_fwfp_use_alt_flourish":false,"wbstl_fwfp_pre-form_block_quotes":false,"wbstl_fwfp_pre-form_call_outs":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Interrupted Visit Form - Warner Bros. Studio Tour London<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interrupted Visit Form - Warner Bros. Studio Tour London\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wbstudiotour.co.uk\/cancellation-form\/\" \/>\n<meta property=\"og:site_name\" content=\"Warner Bros. Studio Tour London\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-19T15:53:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wbstudiotour.co.uk\/wp-content\/uploads\/2020\/03\/clock.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/cancellation-form\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/clock.jpg\",\"contentUrl\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/clock.jpg\",\"width\":2000,\"height\":1333},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/cancellation-form\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Interrupted Visit Form\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/es\\\/\",\"name\":\"Warner Bros. Studio Tour London\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.wbstudiotour.co.uk\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Interrupted Visit Form - Warner Bros. Studio Tour London","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"fr_FR","og_type":"article","og_title":"Interrupted Visit Form - Warner Bros. Studio Tour London","og_url":"https:\/\/www.wbstudiotour.co.uk\/cancellation-form\/","og_site_name":"Warner Bros. Studio Tour London","article_modified_time":"2025-05-19T15:53:32+00:00","og_image":[{"width":2000,"height":1333,"url":"https:\/\/www.wbstudiotour.co.uk\/wp-content\/uploads\/2020\/03\/clock.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wbstudiotour.co.uk\/cancellation-form\/#primaryimage","url":"https:\/\/www.wbstudiotour.co.uk\/wp-content\/uploads\/2020\/03\/clock.jpg","contentUrl":"https:\/\/www.wbstudiotour.co.uk\/wp-content\/uploads\/2020\/03\/clock.jpg","width":2000,"height":1333},{"@type":"BreadcrumbList","@id":"https:\/\/www.wbstudiotour.co.uk\/cancellation-form\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wbstudiotour.co.uk\/"},{"@type":"ListItem","position":2,"name":"Interrupted Visit Form"}]},{"@type":"WebSite","@id":"https:\/\/www.wbstudiotour.co.uk\/es\/#website","url":"https:\/\/www.wbstudiotour.co.uk\/es\/","name":"Warner Bros. Studio Tour London","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wbstudiotour.co.uk\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/pages\/4753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/comments?post=4753"}],"version-history":[{"count":4,"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/pages\/4753\/revisions"}],"predecessor-version":[{"id":34123,"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/pages\/4753\/revisions\/34123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/media\/4754"}],"wp:attachment":[{"href":"https:\/\/www.wbstudiotour.co.uk\/fr\/wp-json\/wp\/v2\/media?parent=4753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}