The Great Hall doors at Warner Bros. Studio Tour London.

Tour Facilities FAQs

Yes! Coats, bags and suitcases can be left in our cloakroom free of charge for the duration of your visit. Please note that we are unable to store food in our cloakroom.

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If you have questions about your upcoming visit, there are many ways we can help.

Breakfast Package FAQ’s

  • Is Breakfast at The Hogwarts Table in the Great Hall?
  • Can I bring other people not having the breakfast package?
  • Do you accommodate allergies and intolerances?

Afternoon Tea FAQs

  • Is Afternoon Tea at The Hogwarts Table in the Great Hall?
  • Do you accommodate allergies and intolerances?
  • Is your meat halal?

Home Education FAQs

  • Do I need to stay with my child during the lesson?
  • I have one child in Key Stage 3 and one in Key Stage 4, which classroom should I choose?
  • Can I bring my young child into the lesson?

Domande frequenti

  • Ticket availability
  • Essential companion tickets
  • Redeeming gift tickets

Ticket Information FAQs

  • I am running late for my visit. Will I be able to enter the Studio Tour?
  • Is it possible to add tickets to an existing booking?
  • Is it possible to get tickets on sold out dates?

Payment Information FAQs

  • What credit and debit cards do you take as payment?
  • Can I pay by cheque?
  • Do you accept foreign currency at the Studio Tour?

Additional Needs FAQs

  • A member of my party requires medical assistance, what should I do?
  • Does the Studio Tour have wheelchair access?
  • What disabled access do you offer?

Getting Here FAQs

  • How much is Priority Parking?
  • How will I receive my Priority Parking ticket?
  • How do you get to the Studio Tour by road?

Tour Facilities FAQs

  • Do you have a cloakroom?
  • Are parent and baby facilities available at the Studio Tour?
  • Do you have a café at the Studio Tour?

Tour Experience FAQs

  • Are there any special effects throughout the Studio Tour?
  • How long is my visit expected to last?
  • What can I expect from the Studio Tour?

Gift Ticket Redemption

  • I have made a mistake on my Souvenir Gift Ticket. How do I update my order?
  • When can I redeem my souvenir gift ticket?
  • I have an unredeemed gift ticket that’s due to expire, will this be extended?