Gift tickets

What is a gift ticket?

A gift ticket is the ideal treat for someone special to visit the Studio Tour and experience first-hand the British artistry, technology and skill that went into all eight films.

Gift tickets are non-dated and valid for 12 months from the date purchased.  Once a gift ticket has been purchased the recipient can contact our visitor services team to redeem it for their chosen date and time (subject to availability).

If the visit date is known please book dated tickets.

Souvenir Guidebooks and Digital guides can also be added to the gift ticket during the booking process.

Gift Tickets

How to redeem a gift ticket

Before visiting, the recipient must phone our Visitor Services Team on 0345 084 0900, to book the date and time they’d like to attend.

Please ensure the recipient has their booking number in order to redeem their gift tickets.

All tickets to the Studio Tour are subject to availability and it is advisable to book at least eight weeks in advance particularly during busy periods.  Additional tickets can be added to the booking at the point of redemption.

The recipient will need to provide a form of identification to collect tickets at the attraction.  

How TO MAKE A GIFT TICKET BOOKING

STEP ONE

Choose from our Individual or Family Gift Tickets and enhance the Experience for the recipient by adding a Souvenir Guidebook or Digital Guide to your booking.

Our Souvenir Guidebook will help you to remember this magical experience forever. It's full of in-depth information about the Harry Potter films, including many behind-the-scenes secrets and fabulous photography.

New Souvenir Guidebooks

Our handheld audio-visual guides bring the Studio Tour to life with fascinating filmmaking facts, exclusive behind-the-scenes footage and cast and crew interviews. Narrated in English, they are also available in German, French, Italian, Spanish, Japanese, Mandarin and Russian.

Digital guides

STEP TWO

Choose your delivery method

METHOD – UK Mail / Mail (Rest of World)

If you choose to have your gift ticket posted you will receive a;

  • Souvenir Wallet
  • Souvenir Voucher - where you will be given the option to write a personalised message
  • A letter instructing the recipient how to redeem their tickets

Please note if you send gift directly to recipient you will not be given the option to write a personalised message on the Souvenir Voucher.

Gift Tickets

Multiple Gift Tickets can be purchased on one booking. Only one voucher will be sent out per transaction.

Postage to UK addresses is £3.95 and we require at least 10 days between the time of booking and your chosen visit date.

International postage is £6.95 and we require at least 28 days between the time of booking and your chosen visit date.

METHOD – Collect at Attraction

If you choose this option you will receive an email confirmation and tickets can be collected at the Studio Tour once redeemed.

An email confirmation excluding prices can be requested via our visitor services team.

The purchaser will receive a confirmation email whether you elect for postage or the collect at attraction option.

STEP THREE

Delivery Details – Recipients Details

Please enter the details of where you would like the voucher to be sent and list the recipient name in this section.

Gift Ticket Delivery Details

Please ensure you enter the name of the recipient on the "Delivery Information" page as it will be needed when they call us to choose their date and time.

The name entered here will be displayed on the envelope. Please contact us on 0345 084 0900 if you wish to amend these details.

STEP FOUR

If you choose to have your gift ticket posted you will receive a;

  • Souvenir Wallet
  • Souvenir Voucher - where you will be given the option to write a personalised message
  • A letter instructing the recipient how to redeem their tickets

Please note if you send gift directly to recipient you will not be given the option to write a personalised message on the Souvenir Voucher.

If you choose the confirmation email you will need to provide this to the gift recipient for them to book their tickets.

Before visiting, the recipient must phone our Visitor Services Team on 0345 084 0900, to book the date and time they’d like to attend.

Timeslots are subject to availability and all children attending the Studio Tour must be accompanied by an adult.