Contact Us Hero - Harry Potter's Hogwarts acceptance letter addressed to Mr H. Potter, The Cupboard under the Stairs

Contact Us

Our friendly and knowledgeable team would love to answer your questions regarding any aspect of the tour. We are on hand to deal with any ticket enquiries or to help you plan your day.

Please note: Our website shows live ticket availability and our Visitor Services contact centre does not hold additional tickets.

Talk to us
Talk to us
UK Call: +44 (0)800 640 4550
Rest of World: 00 44 800 640 4550
(Charges may be incurred when calling internationally)
Mon – Fri: 8:30am – 5:30pm
Sat – Sun: 10am – 5pm
+ bank holidays

Sign Video

If you are a deaf visitor who uses BSL (British Sign Language), you can contact the Studio Tour by using the SignVideo link below:

Our Most Frequently Asked Questions

Tickets are currently available until 31st December 2026. Our website shows live ticket availability and our Visitor Services contact centre does not hold additional tickets. Book tickets online.