Tour Experience FAQs
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TOUR EXPERIENCE FAQS

EXPLORE THE TOUR

Discover what you can expect to see on your visit.

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WHEN YOU ARRIVE

When You Arrive

All the essential information you'll need for your arrival.

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How long is my visit expected to last?

The average visit to the Studio Tour lasts approximately three and a half hours, although there is no limit imposed on your time at the attraction. 

What can I expect from the Studio Tour?

The Studio Tour offers visitors a unique experience to explore two soundstages and a backlot filled with original sets, animatronic creatures and breathtaking special effects. Along the way, you'll enjoy interactive activities such as the opportunity to 'fly' a broomstick like a member of the cast and there's also the chance to purchase a frothy cup of Butterbeer! To find out more click here.

Will my bag be checked when I visit?

For the safety of the public and the protection of the tour, visitors may be subjected to a bag and/or personal search on entry.

 

Certain items are prohibited from entering the tour including knives and bladed weapons, alcohol or illegal drugs, CS / pepper spray or anything which could be considered a security risk. Items found will be confiscated and illegal items will not be returned. We work in conjunction with the police to maintain a safe and enjoyable experience for all. Please do not bring these items with you. For further information click here.

 

If you have any concerns please speak to a member of staff.

I'm coming today. What do I need to know/bring?

All you need for your visit are your tickets or email booking confirmation, a camera and of course your wand! If you don't have your wand, they are available in the Studio Shop!

Do I need to have a Souvenir Guidebook before I arrive for my visit? Is this a map of the attraction?

Our Souvenir Guidebook will help you to remember your magical experience forever. It’s full of in-depth information about the Harry Potter film series including many behind-the-scenes secrets and beautiful photography.

 

You do not need to purchase a Souvenir Guidebook prior to your visit, but you can pre-order to collect with your tickets on arrival. Alternatively, you can pick one up from our Studio Shop during your visit.

Is Warner Bros. Studio Tour London a theme park?

The Studio Tour isn't a theme park and as such doesn't feature rides or experiences of this nature. We offer visitors the ultimate opportunity to step on to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series. To find out more, please click here.

Is there a minimum age restriction?

The Studio Tour is suitable for all ages and children aged four and under can visit for free, although they will require a ticket. All children must be accompanied by an adult (aged 16 and over). 

Is there a minimum height restriction for anything in the Studio Tour?

No, everyone can enjoy the attraction irrespective of height.

Are there any photo opportunities at the Studio Tour?

Yes, there are lots of exciting photo opportunities throughout the tour to ensure that you take home an everlasting memory. You will be able to see the green screen technology that made Harry and his friends fly and have a go yourself. At the end of this experience you will have the opportunity to take your flight home with you by purchasing a DVD or USB of your entire flight, or a souvenir photo on your chosen background.

Can I smoke whilst visiting the Studio Tour?

Yes. Although the Studio Tour is predominantly an indoor attraction and smoking is strictly prohibited in these areas, we do have designated smoking areas outside our main entrance and in our Backlot. Please note, we do not sell cigarettes on site.

Can I shop before and after my tour?

Yes, our Studio Shop is available to access before and after you enter the Studio Tour. If you arrive earlier than your allocated time slot, we are happy for you to browse the gifts and souvenir in our Studio Shop.

Can I come on site simply to visit the shop?

A valid ticket for the date of your visit is required to visit the Studio Shop, as this is part of the attraction.

Am I able to avoid seeing Aragog in the Forbidden Forest?

Arachnophobes are welcome in the Forbidden Forest. You can ask one of our Interactors to direct you to a spider-free route during your visit.

Can I bring a camera or video camera?

There are lots of exciting photo opportunities throughout the attraction to ensure you take home an everlasting memory. The taking of photographs and video footage with handheld cameras and mobile devices is allowed in most areas, apart from within the pre-show cinema and green screen areas. Please note, filming with the use of tripods and other specialist photographic equipment (such as drones) is not permitted across the site, including in exterior areas such as the car park.

If you are a member of the press, a camera crew or commercial photographer, please Contact Us for more information.

Can I take a pushchair or buggy around with me?

We welcome pushchairs and buggies into the attraction but can only accommodate a limited number per time slot. With this in mind, we recommend that, where possible, pushchairs and buggies are left in our free cloakroom.

Can I bring a pet to the Studio Tour?

We welcome all registered guide dogs, hearing dogs and medical alert dogs into the Studio Tour. If you wish to bring an assistance dog with you for your visit, please ensure you have formal identification for the dog with you such as any relevant documentation or jacket.

 

If your dog requires a water bowl, please ask a member of staff who will be happy to provide one. We do not allow other dogs or pets to enter the attraction and they cannot be left in vehicles for safety reasons. The nature of the attraction means that visitors cannot return to the car park until the end of their visit.

What are the Studio Tour opening times?

To view 2017 opening times, please click here. For 2018 opening times click here.