Hero Flourish

Redeeming Gift Tickets

If you’ve received a gift ticket, please phone our Visitor Services Team on 0345 084 0900 to book the date and time of your Studio Tour.

You will need your booking reference number to hand, this can be found on your confirmation letter or email. The booking needs to be made within a year from the date purchased, however the visit can take place after this period. All children attending the Studio Tour must be accompanied by an adult.

All bookings are subject to availability. We advise you book at least 6-8 weeks in advance to avoid disappointment.