Hero Flourish

I have tickets for later in the year but we’re not able to travel internationally. Can I cancel my booking?

If you have a future booking that you are not able to attend, please contact our Visitor Services team with your booking reference number and we’ll be happy to rebook your tickets for another day, subject to availability. Our Visitor Services team is available on 0800 640 4550 from 8.30am-5.30pm Monday-Friday and 10am-5pm on weekends. Please note, bookings can only be amended by the booking holder and cannot be made over email.