We Have Found 182 Results For: ticket-availability
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What date do my gift tickets expire?
…tickets are valid for 12 months from the date of purchase. You can locate the date your tickets are valid from on your email confirmation, e-tickets or souvenir gift ticket….
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Is it possible to add tickets to an existing booking?
…of your party. Alternatively, you can call our Visitor Services Team to add the tickets to your existing booking. If the date and time of your booking is now sold…
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Group
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Do you offer refunds?
Our tickets are non-refundable; however we can alter the date of your ticket(s) for a £10 administration fee. To do this, please contact our Visitor Services team with your booking…
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I have tickets but am unable to attend due to having to self-isolate, can I cancel my booking?
…with your booking reference number and we’ll be happy to rebook your tickets for another day, subject to availability. Please note, bookings can only be amended by the booking holder….
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Groups
…All tickets are subject to our terms and conditions and are not for resale. Only tickets purchased directly from us or one of our authorised distributors are valid for admission….
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When can I redeem my souvenir gift ticket?
You can redeem your souvenir gift ticket 72 hours after the purchase date. The purchase date can be located on your souvenir gift ticket confirmation email. Please check your junk/spam…
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Why do I need to pre-book? Can I book tickets at the attraction?
…you will need to book into a time slot ahead of your visit. As spaces are limited, we strongly suggest you reserve tickets early for your preferred date and time….
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Are gift tickets posted in plain envelopes? I don’t want to spoil the surprise.
Don’t worry – your secret will be safe with us as all gift tickets are posted in plain wrapping. Please note that the name which is entered under ‘delivery details’…
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I have booked a ticket outside the Great British Summer Savings period, can I move my booking and get the reduced price?
You can move your booking subject to availability, however, the discount will not be applied and our standard administration fee of £10 will be incurred.